Solutions · For Customers
Self-Service Your Customers Actually Use, Branded as You
Proposals, invoices, payments, documents, and live chat — on your domain, under your brand.
The Short Answer
What Does IFX Hub Do for Your Customers?
IFX Hub gives your customers a branded, self-service experience on your own domain: proposals they can read and sign online, invoices they can pay by card through Stripe, a client portal for project updates, deliverables, and documents, and live chat that routes straight into your team's inbox. Because it runs on the same records your staff use, what customers see is always current.
Portal to paid, hands-free. No re-keying between systems.
Before / After
What Changes the Day Your Hub Goes Live
The same people, the same customers, the same business — minus the swivel-chair between systems.
Before
Without an IFX Hub
- Customers calling or emailing just to find an invoice or a status update
- Payments that wait on the mail and a manual deposit
- Proposals sent as PDFs with no idea whether anyone read them
- A generic vendor portal with someone else's logo on it
- Project updates that depend on someone remembering to send them
- Website chat and forms that land in an inbox nobody owns
After
Proposals Signed Online
A private proposal link the client reads, signs with a typed or drawn signature, and accepts — which marks the deal won automatically. You see which sections they read and for how long.
Invoices Paid in Minutes
Every invoice has a private pay page with Stripe Checkout and PDF download, and payments post to the books on their own.
A Portal Scoped to Them
Clients and contractors log into exactly the projects they should see — updates, deliverables, and documents, each of which you can switch on or off.
Updates on a Schedule
Set an update cadence per project; the hub drafts the update from finished tasks and flags any that are overdue.
Chat That Reaches a Person
The embeddable live-chat widget and your contact forms route into the unified inbox, attached to the right contact.
Your Brand, Your Domain
Customers see your logo, colors, and domain. The only Infraxio they'll ever see is on your invoice from us.
Inside the Hub
The Modules Your Customers Use Most
Every module shares one database and one login. Tap any one for the full detail.
FAQ
Questions from Customers
Straight answers. Anything else goes on the discovery call.
Can customers pay invoices online?
Yes. Each IFX Hub invoice has a private payment page with Stripe Checkout. The hub tracks views and PDF downloads, and recorded payments post to the general ledger automatically.
Do customers need an account to see a proposal or invoice?
No. Proposals, invoices, decks, and knowledge notes can be shared as private tokenized links that need no login. The client portal is there for customers who need ongoing access to projects and documents.
Can customers place their own orders?
Self-service ordering portals — with your catalog, contract pricing, and approval rules — are built into your hub when your business needs them. The order, pricing, and inventory engine underneath is already part of IFX Hub.
Will customers see the Infraxio name?
No. Every IFX Hub runs on your domain with your branding. Infraxio builds and supports it behind the scenes.
Let's Build Your Hub
See Your Hub Through the Eyes of Your Customers
Book a discovery call and we'll map your tools, workflows, and data onto one hub — and show you what it looks like for everyone who touches your business.